Return & Exchange Policy:
Your satisfaction is the goal we are after. If you are not satisfied with the merchandise you have bought, you may return within 15 days from shipping date. All returned merchandise must be in original package and must have all original tags attached. Refunds will not include shipping charges.
Exchanges are only acceptable for the same merchandise in a different available size. Please preview the size conversion chart and choose your fittest size in order to avoid trouble caused by improper size. We cannot exchange completely different merchandise. Exchanged merchandise can only be shipped out after we receive the returned goods and have a quality check. Customers are responsible for the shipping cost back to us, and we will cover the shipping cost back to you.
Return Procedure:
Email us the reason why you want to return the merchandise.
Delivery the item to the address we specify in the shipment (or another place we tell you). Please state all your information clearly inside your return including the original order number, buyer's name, address and telephone number.
Returned merchandise must be in the same condition as we shipped out. We reserve the right to assess additional fees if the returned item is not in proper condition.
We respond to all emails within 24hrs. Feel free to email us at:
( Parkastore@gmail.com )